Fairly clean. Groomers are usually playing on their phones. One of them she has face piercings and green colored hair I over heard complaining about some of the customers.
They have just about everything you need for your pet. The pricing isn't always the best but the staff is knowledgable and helpful.
The cashier staff are very pleasant tho.
I’ve been to countless Petsmarts all over the nation and I’ve never had a bad experience in any way but today’s visit at this particular location was exceptional. Every employee was happy, social, and very helpful. I even had a really complicated return for which I had lost the receipt (flew out of my convertible lol) and it was for Halloween costumes which are now on clearance and probably cost a quarter of what I originally paid for them. I immediately called the original location where I made that purchase (Palm Beach lakes) and they made it seem hopeless even with my pet perks phone number. Although they were nice about it I was just disappointed that there wasn’t more effort in resolving my problem. I was prepared for the worst I had my transaction number from my Amex and even had a picture of every item that I purchased that day. Today I happened to be in Jupiter and had the returns with me so I took a chance on this location and sure enough they were able to pull up the entire transaction and refund me the exact amount. The young lady that helped me was amazing I wish I got her name so I could inform the company about her excellent service. She even gave me a detailed explanation about their friends and family sale. I then got trapped there because of a crazy rainstorm so I proceeded to shop and speak to several employees about all kinds of things and had a great time doing so. I live on Singer Island so this is not the closest location to me but definitely worth the extra time to shop here from now on. Sorry for the long and annoyingly detailed review but my experience today was definitely worth sharing.
Big store. No lines. Helpful
Female worker was very knowledgeable with aquarium and set up. Answered all questions and took her time so ensure success
Petsmart is a US Store based in Jupiter, Florida. Petsmart is located at 6370 W Indiantown Rd, Jupiter, FL 33458, USA.
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