Mr. Strano treated us like family. What a delightful experience! Thank you!
Absolutely terrible. I reserved a car 2 days in advance AND prepaid for it. I showed up 15 minutes early to my scheduled appointment and was told there weren't any cars. I had already dropped off my car for service so I literally had no options AND I was scheduled to go or of town, which was why I was renting a car to begin with. The counter "help" would do nothing but say it wasn't their fault and I had to call customer service. When I called customer service, I was sure to tell them that this location needs to be looked into. I will never rent from here again. If you need to have certainty that there will be a car available and you have no back - up options, do not rent from here. Terrible.
We were given a car that reaked of cigarette smoke and when we tried to return were told sorry only car we have! I had to call to other offices to find a replacement as the staff and owner were not willing to help out at all! Spent three hours finding a replacement and was not given ANY discount for our troubles even though the sign on the front door of the business said Cars are smoke free! Put in a call to the owner who NEVER called me back! Never going back and would never recommend to another!!!!!
Avis Car Rental is a US Car Rental based in Jupiter, Florida. Avis Car Rental is located at 19600 North U.S. Highway 1, Jupiter, FL 33469, USA.
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